Automatic Ticket Vending Machine using Wireless Technology

CASSM and cognitive walkthrough: usability issues with ticket vending machine

We focus on the ability of two analytical usability evaluation methods (UEMs), namely CASSM (Concept-based Analysis for Surface and Structural Misfits) and Cognitive Walkthrough, to identify usability issues underlying the use made of two London Underground ticket vending machines. By setting both sets of issues against the observed interactions with the machines, we assess the similarities and...

CASSM and cognitive walkthrough: usability issues with ticket vending machines

We focus on the ability of two analytical usability evaluation methods (UEMs), namely CASSM (Concept-based Analysis for Surface and Structural Misfits) and Cognitive Walkthrough, to identify usability issues underlying the use made of two London Underground ticket vending machines. By setting both sets of issues against the observed interactions with the machines, we assess the similarities and...

User Interface Design for Public Kiosks: An Evaluation of the Taiwan High Speed Rail Ticket Vending Machine

Low hardware costs and high staffing costs have resulted in an increase in public information and transaction kiosks. Ticket vending machines are one important subset of such kiosks. These machines must offer efficient service with zero tolerance for human error, require no user training and be accessible to a wide range of users. This study evaluates the user experience of the Taiwan high spee...

Vending machine assessment methodology. A systematic review.

The nutritional quality of food and beverage products sold in vending machines has been implicated as a contributing factor to the development of an obesogenic food environment. How comprehensive, reliable, and valid are the current assessment tools for vending machines to support or refute these claims? A systematic review was conducted to summarize, compare, and evaluate the current methodolo...

Machine vision system for a reverse vending machine